Oak Tree Reliance Mission & Core Values
Our Mission is to be a provider of high-quality patient-focused transport, who puts patients needs first by delivering an outstanding service with the highest standards of care, cleanliness, safety and training and with the flexibility of a competitive, commercially driven organisation.
| C | Committing ourselves to improving the workforce to their full potential. |
| A | Acting with honesty and integrity in all that we do. |
| R | Respecting everyone as an individual knowing that no two persons are the same. |
| E | Embracing opportunities to deliver personalised care. |
| S | Supporting patients to access their appointments and treatment in a timely and efficient manner. |
| F | Finding the time to talk with our patients; most of whom, value a friendly chat. |
| O | Organising our day to day operations to ensure we achieve our daily goals and targets (KPI’s). |
| R | Review feedback to improve patient care and identify gaps in service we provide. |
| A | Aspire to honour the dignity, individuality and rights of those in our care. |
| L | Lead the way to exceed expectations of our service by delivering quality and value in every aspect of our work. |
| L | Learning from our mistakes to shape practice in the future and improve quality of care. |